FAQ

Yes! Following a temporary closure due to fire damage, we have completely restored the property and can now welcome guests back to our iconic property and riverside restaurant. The pool, fitness center, and meeting space will be available in the fall.

Our delightful riverfront location is at 1000 Valley River Way, Eugene, a short drive from downtown and adjacent to the Valley River Center Mall. We are a 15-minute drive from Eugene’s Mahlon Sweet Field Airport and 7 minutes from the city’s Amtrak station.

Yes! Onsite self-parking is available for $15 per night.

Yes! We love welcoming four-legged guests with pet-friendly rooms and amenities. Our location is a dog lover’s paradise with miles of walking paths, plenty of parks, and abundant open space to explore.

Our check-in time is 3pm.

Our check-out time is 11am.

We recommend Uber, Lyft, or a local taxi service for transportation to and from the hotel.

Yes! We offer a range of incentives and discounts throughout the year. You can read more about them on our dedicated offers pages. There are offers to suit every type of traveler.

Of course! Whether it’s a business meeting, conference, or family occasion, we have charming, classic spaces you can use with real impact—all with unbeatable river views!

Yes, please visit our events page to learn more.

Yes, as standard. Our business center can help you make the most of being online during your stay. Just ask.

Yes. We have fully ADA-accessible guest rooms and bathrooms with roll-in showers with chairs, grab bars, adjustable shower wands, and raised toilet seats, complete with audio and visual warning devices. If you have specific requirements, simply let us know when you book. We’re always delighted to help.